Refund Policy

At Shampapri.com, we strive to ensure your satisfaction with every purchase. If you’re not entirely satisfied with your order, we’re here to help with our straightforward refund policy.

Eligibility for Refunds:

• To be eligible for a refund, you must return the item within 7 days of receiving your order.
• The item must be unused, in the same condition that you received it, and in its original packaging.

Requesting a Refund:

• To request a refund, please send an email to shampapri593@gmail.com within 7 days of receiving your order.
• In your email, include your order number, a description of the issue, and any relevant photos if the item is damaged or incorrect.

Return Process:

• Once your return request is approved, we will provide you with a return authorization and instructions on how to proceed.
• Please ensure that the item is securely packaged for return shipping.

Refund Timeline:

• We will initiate the refund process within 3 business days of receiving the returned item.
• You will receive an email notification once the refund has been processed.

Refund Method:

• Refunds will be issued to the original payment method used for the purchase.
• Please note that it may take additional time for the refunded amount to reflect in your account, depending on your financial institution.

Return Shipping:

• Return shipping costs are the responsibility of the customer, unless the return is due to our error or a defective product.
• We recommend using a trackable shipping service and purchasing shipping insurance for your return package.

Exclusions:

• Certain items are not eligible for refunds, including gift cards and downloadable software products.

Contact Us:

• If you have any questions or concerns about our refund policy, please contact us at shampapri593@gmail.com.
• Our customer service team is available to assist you with any inquiries or assistance you may need.

By making a purchase on Shampapri.com, you agree to the terms of this refund policy.