Shipping Policy

Thank you for shopping at Shampapri.com. We ship our products exclusively within Bangladesh using the courier service Pathao.

Shipping Timeframe: Orders are typically processed and shipped within 1-2 business days after payment confirmation. Once shipped, you can expect your order to be delivered within 3-5 business days.

Shipping Rates: We offer flat-rate shipping fees for all orders within Bangladesh.

Order Tracking: Once your order has been shipped, you will receive a tracking number via email. You can track the status of your shipment using the provided tracking number on the Pathao website or mobile app.

Shipping Restrictions: We currently only ship within Bangladesh. We do not offer international shipping at this time. We are unable to deliver to P.O. boxes or military addresses.

Delivery Address: Please ensure that the shipping address provided during checkout is accurate and complete to avoid any delays or delivery issues.

Delivery Attempts: If you are unavailable to receive the delivery, Pathao will make additional delivery attempts. After multiple unsuccessful delivery attempts, your order may be returned to us. Additional shipping fees may apply for re-delivery.

Order Issues: If you encounter any issues with your order or shipment, please contact us at shampapri593@gmail.com. We offer live support during our business hours to assist you with any queries or concerns.

Change or Cancel Orders: Once an order has been placed, changes or cancellations may not be possible. Please contact us immediately if you need to modify or cancel your order.

Damaged or Lost Shipments: In the rare event that your order is lost or damaged during transit, please contact us immediately. We will work with Pathao to investigate the issue and provide a suitable resolution, including replacement or refund, based on the circumstances.

If you have any further questions or concerns about our shipping policy, please don’t hesitate to contact us at shampapri593@gmail.com. Our live support team is also available to assist you during our business hours.